Conditions

General terms and conditions price removals
1. Assignment of another carrier.
The furniture mover can use another freight forwarder to carry out the work.
2. Additional Services
The furniture mover carries out his obligations with the customary care of a proper furniture mover against payment of the agreed fee, while safeguarding the interests of the sender. Special services and expenses that were not foreseeable at the time the contract was concluded must also be remunerated. The same applies if the scope of services is extended by the sender after conclusion of the contract.
3. Collective transport
The move may also be carried out in collective transport.
4. Gratuities
Tips cannot be offset against the furniture removal company's invoice.
5. Reimbursement of moving expenses
If the sender has a claim for relocation cost reimbursement from an agency or an employer, he instructs this agency to pay the agreed and due relocation cost reimbursement less any advance payments or partial payments directly to the removals company upon request.
6. Transport locks
The sender is obliged to protect moving or electronic parts on highly sensitive devices such as B. washing machines, record players, televisions, radios and hi-fi devices, EDP systems professionally secured for transport. The removal company is not obliged to check that the transport security has been properly secured.
7. Electrical and plumbing work
Unless otherwise agreed, the furniture removal company's people are not authorized to carry out electrical, gas dowel and other installation work.
8. Craftsmen's agency
In the case of services provided by additional craftsmen, the mover is only liable for careful selection.
9. Set-off
A set-off against claims by the removal company is only permissible with due counterclaims that have been legally established or are undisputed.

10. Assignment
At the request of the person entitled to compensation, the furniture removal company is obliged to assign the rights to which it is entitled under the insurance contract to be concluded by the person entitled to compensation.
11. Misunderstandings
The latter is not responsible for the risk of misunderstandings other than written order confirmations, instructions and notifications from the sender and such to other people of the furniture mover who are not authorized to accept them.
12. Shipper Verification
When picking up the goods to be moved, the sender is obliged to check that no object or facility has been mistakenly taken away or left behind.
13. Maturity of the agreed fee
The invoice amount is due for domestic transport before the end of unloading, for international transport before loading begins and is payable in cash or in the form of an equivalent means of payment.
Cash expenses in foreign currency are to be paid according to the settled exchange rate. If the sender does not meet his payment obligation, the furniture removal company is entitled to stop the removal goods or to store them after the start of the transport at the sender's expense.
Section 419 applies accordingly.
14. Withdrawal from Contract
Clause 6.6 DIN EN ISO 12522-1 is replaced by the relevant provisions of the German Civil Code and German Commercial Code, in particular by Sections 415 German Commercial Code, 346 ff German Civil Code.
15. Storage Agreement
In the case of storage, the general storage conditions of the German furniture transport (ALB) apply. These will be made available at the request of the sender.
16. Jurisdiction
For legal disputes with registered traders based on this contract and claims for other legal reasons related to the transport order, the court in whose district the branch of the furniture carrier commissioned by the sender is located is exclusively responsible. For legal disputes with persons other than registered traders, exclusive jurisdiction applies only in the event that the sender relocates his domicile or usual place of residence abroad after conclusion of the contract or his domicile or personal place of residence is not known at the time the complaint is filed.
17. Choice of Law
German law applies.
liability
Liability information of the furniture mover according to § 451 g HGB
scope of application
The carrier (referred to below as furniture carrier) is liable according to the moving contract and the German Commercial Code (HGB). The same liability principles apply to the transport of household goods to and from places outside of Germany. This also applies if different types of transport are used.
Non-Contractual Claims
The exemptions from and limitations of liability also apply to non-contractual claims by the sender or recipient against the furniture carrier due to loss of or damage to the goods to be moved or exceeding the delivery period.
Liability Principles
The furniture removal company is liable for damage caused by loss of or damage to the removal goods in the period from acceptance for transport to delivery or by exceeding the delivery period (duty of care).
Elimination of liability exemptions and limitations
The exemptions and limitations of liability do not apply if the damage is due to an act or omission that the Furniture Remover committed intentionally or recklessly and with the knowledge that damage would probably occur.
maximum liability
The furniture removal company's liability for loss or damage is limited to an amount of € 620 per cubic meter of loading space required to fulfill the contract. If the delivery period is exceeded, the liability of the removal company is limited to three times the amount of the freight. If the furniture removal company is liable due to the breach of a contractual obligation associated with the execution of the move for damage that does not result from loss of or damage to the goods to be moved or from exceeding the delivery period, and if the damage is other than damage to property and personal injury, then in this case liability is limited to three times the amount that would have to be paid if the goods were lost.
liability of the people
If claims for damages from non-contractual liability due to loss of or damage to the removal goods or due to exceeding the delivery time are raised against one of the furniture carrier's employees, they can also invoke the liability exemptions and limitations. This does not apply if he acted intentionally or recklessly and in the knowledge that damage would probably occur.
compensation
If the Furniture Removal Firm has to pay compensation for loss, the value is to be compensated at the place and time of acceptance for transport. If the goods are damaged, the difference between the value of the undamaged goods and the value of the damaged goods is to be compensated. It depends on the place and time of acceptance for transport. The value of the removal goods is usually determined by the market price. In addition, the costs of determining the damage must be reimbursed.
Executive furniture mover
If the removal is carried out in whole or in part by a third party (executive furniture removal company), then the third party is liable for damage caused by loss of or damage to the goods or by exceeding the delivery period during the transport performed by him, in the same way as the furniture removal company. The moving furniture haulier can assert all objections to which the furniture haulage contractor is entitled under the freight contract. Furniture mover and furniture mover carrying out the work are jointly and severally liable. If claims are made against the people of the moving furniture mover, the provisions on the liability of the people shall apply to them.
Disclaimer
The furniture mover is released from liability if the loss, damage or exceeding the delivery period is due to circumstances which the furniture mover could not avoid even with the greatest care and the consequences of which he could not avert (inevitable event).
Liability Agreement
The Furniture Removal Firm informs the sender of the possibility of agreeing on a more extensive liability than that provided for by law in return for payment of a corresponding fee.
transport insurance
The mover advises the sender of the possibility of insuring the goods against payment of a separate premium.
Special Disclaimers
The Furniture Remover is released from liability if the loss or damage is due to one of the following risks:
1. Carriage of precious metals, jewels, precious stones, money, stamps, coins, securities or documents; 
2. inadequate packaging or labeling by the sender; 
3. Handling, loading or unloading of the removal goods by the sender; 
4. Carriage of goods in containers that have not been packed by the furniture remover; 
5. Loading or unloading of removal goods whose size or weight does not correspond to the spatial conditions at the loading or unloading point, provided that the furniture removal company has previously informed the sender of the risk of damage and the sender has insisted on the performance of the service; 
6. Carriage of live animals or plants; 
7. Natural or defective condition of the goods to be moved, as a result of which they suffer particularly minor damage, in particular through breakage, malfunctions, rust, internal spoilage or leakage. 
If damage has occurred which, according to the circumstances of the case, could have arisen from one of the risks listed under 1. to 7., it is assumed that the damage arose from this risk. The Furniture Removal Firm can only invoke the special grounds for exclusion of liability if it has taken all the measures incumbent on it under the circumstances and has observed special instructions.
! damage report !
In order to prevent the expiration of claims for compensation, the following must be observed:
1. The sender is obliged to examine the goods upon delivery for externally visible damage or losses. These are to be recorded on the delivery receipt or a damage report - specified - or reported to the removal company no later than the day after delivery.
2. Any damage or loss that is not visible from the outside must be specifically reported to the mover within 14 days of delivery.
3. Flat-rate damage reports are in no case sufficient. 
4. Claims for exceeding the delivery deadlines expire if the recipient does not notify the removal company of the exceeding within 21 days of delivery. 
5. If the notification is made after delivery, it must be made in text form (e.g. by letter, fax or email) and within the specified deadlines in order to prevent the loss of entitlement. In addition, the sender of the damage report must be named and the completion of the declaration must be made recognizable by replicating the signature or otherwise. 
6. Timely dispatch is sufficient to meet the deadlines.

Dangerous removal goods
If the removal goods include dangerous goods (e.g. petrol or oils), the sender is obliged to inform the removals company in good time of the nature of the danger posed by the goods (e.g. fire hazard, corrosive liquids, explosive substances, etc.).